Question: I just finished the “Getting Things Done” book and I know the methods you have expressed will for sure help me! I was wondering if you can help answer one of my questions? For Actions, let’s say you have to delegate work to someone. If that person doesn’t do the work that they volunteer to, how do you act in a stress-free way which doesn’t decrease your productivity and efficiency as a person?

David’s answer: There’s no “system” that can answer your question. “Stress-free” emerges when you know you’ve made the decisions that you need to about something, and parked the results into a trusted system that will feed reminders and information back to you at the appropriate time and context. So you have to decide if there’s something that you need to do about the situation or not; and if so, what’s your next action? Then park that next action in the right place that you’ll deal with appropriately.

The main problem most people have with delegation is the lack of regular review, enough so that you will light a fire or check status early enough to be able to deal with the other person optimally. But you can’t make anyone do anything. You just have to deal with your own agreements with yourself about the situation.

Best,
David

“Yes, but not the way most people seem to understand goal setting. In my experience, the real value of defining desired futures is not so much in the world they describe, but the change in perception the process of setting goals fosters.”

DAVID’S FOOD FOR THOUGHT

THE VALUE OF GOALS

What we focus on changes what we notice. Our brain filters information, seeing one thing in a situation instead of something else, based on what we identify with, what we have our attention on, what we’re looking for—more or less consciously.

The reason for long-term goals is the permission they give us to identify with the greatest value we can so it changes our filtered perceptions. The future never shows up (have you noticed?—it’s always today!). But playing with it as a working blueprint can be a remarkably useful tool to see things (and how to do and have them) that you never saw before.

Subscribe to Productive Living. It’s free and sent about every 4 weeks. You’ll find essays from David Allen, thought-provoking quotes, and productivity tips you can use every day.

In this Dorm Room Tycoon interview on huffduffer, David Allen, author of Getting Things Done, explains how entrepreneurs can be in control, and why planning and having an overall purpose are keys to success.

David Allen: Getting Things Done Interview – Getting your Startup Under Control: Business

GTD Times reader Jenna contributed her ideas on how to adapt GTD to writing.

A Writer’s GTD Journey

About a year ago I was beginning to feel overwhelmed with my list of unfinished projects. I’m a writer and had about a dozen scripts, stories, and article ideas backlogged on my computer. Not only I was not completing any of the projects, I was adding new ideas every day. Each new idea, rather than filling me with excitement at the prospect of undertaking a new creative project, instead filled me with dread and anxiety because I felt like I was looking at corpses—great concepts that would never be brought to fruition. It was obvious I was falling apart. I needed structure, an actionable plan for organizing my projects. I stumbled across Getting Things Done and this is what I embarked upon:

Collect. Address the items that are concerning you. I made a list of all my unfinished projects. It was like an endless scroll.

Process. Make decisions about the value of these items and what you will add or subtract to them. I looked at each project and decided whether or not this was something I actually had a desire to work on or whether it was something that at some point I had decided would just look good in a portfolio. I trimmed a list of about 20 projects down to five.

Organize. Put your value decisions in places you are likely to return to repeatedly. I made printouts of my notes on the ‘chosen’ projects and pinned them up in sequential order in my office. The ‘dismissed’ projects were filed in a binder that would be taken up in the future, but would not be thought of until then. These projects were essentially on hold. New project ideas were added to this binder, but not elaborated upon in any fashion.

Review. Reevaluate the judgments you’ve made from a new perspective. Now that my to-do list was manageable I was able to look at each project in a new light. Instead of each project anxiously reminding me of an unfinished aspect of another project, I looked at each one as its own island of productivity.

Do. Now get to work! What I used to consider the hard part—actually writing the stories and articles—turned into an enjoyable luxury because I no longer felt weighed down by scattered notions. Each new completed project made room for a dismissed project from the binder to join the wall. It was still an endless cycle, but it had a sustainable structure now.

GTD seems to me a very intuitive way of managing your psychology so that it does not disrupt workflow. In fact, the GTD system seems to help one minimize the emotional and psychological distractions that arise from the stress of living.

David Allen, Author of “Getting Things Done,” by Kevin Ohannessian in Fast Company

Has productivity changed as technology has evolved, from the utility of iPhones to the connectedness of Facebook? We continue our examination of the business book Getting Things Done with an interview of author David Allen.

Why do you think the book was so successful and resonated with the business world?

I think people were hungry for a model that was hip enough and current enough to deal with the kind of world everyone was in. Most of the other models that had to do with time management or personal organization or any of that all had good stuff, but most of it was way too structured for the speed and volume of change that people were dealing with.

What have you actually finished, completed, and accomplished? If you haven’t made a list in the last year, I would highly recommend that you give yourself a treat and review the year that just passed and look forward to the year ahead.

When I go through these kinds of questions I like to consider my answers in several areas:

Physical
Emotional
Mental
Spiritual
Financial
Family
Community Service
Fun / creativity / recreation

Completing and remembering last year

• Review the list of all completed projects.
• What was your biggest triumph in 2011?
• What was the smartest decision you made in 2011?
• What one word best sums up and describes your 2011 experience?
• What was the greatest lesson you learned in 2011?
• What was the most loving service you performed in 2011?
• What is your biggest piece of unfinished business in 2011?
• What are you most happy about completing in 2011?
• Who were the three people that had the greatest impact on your life in 2011?
• What was the biggest risk you took in 2011?
• What was the biggest surprise in 2011?
• What important relationship improved the most in 2011?
• What compliment would you like to have received in 2011?
• What compliment would you like to have given in 2011?
• What else do you need to do or say to be complete with 2011?

Creating the new year

• What would you like to be your biggest triumph in 2012?
• What advice would you like to give yourself in 2012?
• What is the major effort you are planning to improve your financial results in 2012?
• What would you be most happy about completing in 2012?
• What major indulgence are you willing to experience in 2012?
• What would you most like to change about yourself in 2012?
• What are you looking forward to learning in 2012?
• What do you think your biggest risk will be in 2012?
• What about your work, are you most committed to changing and improving in 2012?
• What is one as yet undeveloped talent you are willing to explore in 2012?
• What brings you the most joy and how are you going to do or have more of that in 2012?
• Who or what, other than yourself, are you most committed to loving and serving in 2012?
• What one word would you like to have as your theme in 2012?

What are you doing better than in previous years? What’s more habitual for you? What’s easier for you now with the GTD methodology? How far have you come from when you first started with GTD that you could acknowledge yourself for?

We’d love to hear from you!

My essay this month talks about the wisdom of “the way out is through.” I hope it gives you some good direction on dealing with what may be dragging on your psyche and systems. Defining what you are not doing is as important as knowing what you are doing for stress-free productivity. Having things you’ve told yourself to do (implicit agreements with yourself), still undone, can be deadly to your confidence and energy if they are not appropriately managed by constant renegotiation with yourself.

DAVID’S FOOD FOR THOUGHT

THE WAY OUT IS THROUGH

Most of you reading this don’t even have time to finish to perfection your current set of projects, even if you stopped the world from giving you anything new, and you had several months or even years within which to do them.

It’s strange, but I work with people to define the work they are not doing.

There’s an old Gestalt theorem — the way out is through. Defining what we could do, and what we are doing right now instead — managing the triage strategically with ourselves and others, is a key component of managing ourselves and our workflow these days. You can only feel good about what you’re not doing when you know what you’re not doing.

There is no catching up. There is only catching on.

Subscribe to Productive Living. It’s free and sent about every 4 weeks. You’ll find essays from David Allen, thought-provoking quotes, and productivity tips you can use every day.

This webinar is free for GTD Connect members.  You can sign up for a free trial membership, and when you log in, you’ll find the webinar information on the home page of GTD Connect.  You’ll also see an extensive list of previous webinars you can access in the archives. (Partial listing shown here.)

The free trial membership is easy to begin—just first name and email address—with no cost or commitment.

I want something more than that, though.

I don’t want to have to “recover” from Christmas. I don’t want to start the new year eight pounds heavier. I don’t want my children focused only on the electronic gadgets they hope Santa brings. But everything I don’t want will probably become my reality–unless I take the initiative to implement what I do want.

David Allen’s Natural Planning Model seriously saves my sanity on everything from birthday party planning to creating new programs for my website, so this year, I decided to use the five steps of the Natural Planning Model to create a Christmas experience that is both magical and meaningful.

Step One: Defining Purpose and Principles

For this part, I sat down with my children and gave them the following prompts:

• What’s the purpose of this season?
• What do you want this Christmas to feel like for our family?
• Please finish this sentence: “I would be happy with any Christmas celebration, as long as . . .”

Then I took good notes, and the beauty of their responses continues to amaze me.

Step Two: Outcome Visioning

We did this part on a separate day with an informal breakfast discussion, which basically took our ideas from Step One to a deeper level.

My 11-year-old was the scribe:

We agreed that we want to be well-rested, reasonably-paced, and organized throughout the holiday, and we’re going to continue exercising and eating well so we’ll be in better health by the time the tree comes down.　

We’re all going to be happy with our Christmas gifts–even if we don’t get the “big” stuff that all the kids at school are talking about. We’ll purchase and wrap our presents by the first week of December, shop together for a beautiful tree that will be trimmed with homemade decorations, and focus the majority of our activities and expenses on making others happy.

Just typing these things out gets me so excited about the holiday season. Certainly, there will be days that won’t go as planned (probably most days), and some of us will be whiny or emotional while others will be frustrated or exhausted, but that’s just life. We can still aim high, can’t we?

On to Step Three: Brainstorming

This step is my favorite because it gives us a place to write all the ideas we’ve been cooking up over the past few months.　

We looked carefully at our notes from the first two steps and then gathered as a family one evening to brainstorm around seven areas of focus. Here they are:

• Activities and Outings
• Helping Others
• Uplifting Media
• Christmas Cards
• Gifts
• Meaningful Traditions
• Healthy Food

Then my daughter added an eighth area called, “Unhealthy food.” (She needed a place to include the gingerbread house.)

Photo courtesy of Shawni Pothier

Seeing our areas of focus as clusters on one page helps us to realize that the “all-consuming” holiday planning really is finite. We can create boundaries around our time, we can control our expenditures, and we can make sure our energy is spent on what’s most important.　

In many areas, there’s a clear overlap. Can’t we create meaningful traditions that help others? Can’t healthy Christmas goodies and beautiful music be part of our Christmas-gift giving? Looking at the big picture clarifies everything.

Step Four: Organizing

This part initially feels hard. How am I going to take all these brainstorms and make them manageable?

Simply jump in.

I wrote out all the components and sub-components on little slips of paper.

Then I moved them around and organized them according to priority and sequence.

Here are my three sub-clusters: things to do this week, things to do before December 1st, and things to do in early December.

I noticed that four of these slips contained two-minute tasks, so I quickly accomplished those and then moved onto the next step.

Step Five: Identifying Next Actions

As I was getting all my ideas out onto Post-it Notes, I realized that some things I wrote down were projects, while others were tasks.　

I created a list of Current Christmas Projects,

and then I created two Next Actions Lists: one for immediate Next Actions–things to accomplish within the next week, and one for important Next Actions–things to accomplish as soon as it’s convenient.

Then I simply put these sheets into my inbox to organize during my next Weekly Review.

I’ll create calendar triggers for the Christmas plans that mean the most to me, and then I’ll just do my best with the rest, knowing that ultimately, spontaneous events might replace those I’ve planned, some of these projects might not seem as important three weeks from now, and what really matters is how this holiday feels.

Your family’s Christmas planning will likely be much different than ours. There’s no one “right” way to do this, but I hope that this exercise using the Natural Planning Model will help you to create a wonderful Christmas for you and the ones you love.

April Perry is the mother of four children and Co-Director of The Power of Moms.

David Allen’s response:

“If you say someone is responsible, that usually means that if he makes an agreement, he keeps it, or re-negotiates it, and doesn’t let it fall through the cracks. A lot of GTD is about that — keeping agreements and not losing stuff. If I’m going to be responsible, I’m going to hold myself accountable. But I think a subtler and more interesting spin is to break the word down into two parts, “response” and “able,” meaning one’s ability to respond.”

“Motivation is like showering; you need it every day.” Through the trials and tribulations of entrepreneurship, great business owners find ways to keep themselves motivated.  Luckily for us, in the 21st century, some of the greatest leaders of the world have poured themselves into online content to help inspire us on a daily basis.  The following list is filled not only with great pieces of motivation, but video blogs, Twitter accounts, articles and Facebook pages to keep you moving forward every single day. Introducing the Top 50 Motivators on the Web…

In addition to David, the list includes Oprah Winfrey, Bill Gates, Tony Robbins, Tim Ferris, and more. You can read the complete list here.

Does your company plan things correctly? Or are meetings unproductive due to poor planning? We continue our Leadership Hall of Fame series . . .

How Bad Plans And “Good Ideas” Ruin Meetings

BY David AllenTue Nov 1, 2011

When the “Good Idea” Is a Bad Idea

Have you ever hear a well-intentioned manager start a meeting with the question, “OK, so who’s got a good idea about this?”

What is the assumption here? Before any evaluation of what’s a “good idea” can be trusted, the purpose must be clear, the vision must be well defined, and all the relevant data must have been collected (brainstormed) and analyzed (organized). “What’s a good idea?” is a good question, but only when you’re about 80 percent of the way through your thinking! Starting there would probably blow anyone’s creative mental fuses. 

You can read the complete article here.

In this video, co-author John Tierney talks to Reason.TV about success and failure and the positive impact David Allen and GTD can have on all that. 

(The video is streaming from YouTube, so it may take a few moments to load.)

I have recently taken the terrifying step of transferring all of my CRM tasks, previously handled separately by Salesforce, in to my single GTD system. The results are… amazing! I had not appreciated (and probably still do not fully understand) the full power, scope and flexibility of your marvelous, simple, bottom-up, next action approach. I am now tracking, as of this morning, 105 projects and 595 next actions with an ease that I would once have considered impossible. Nothing slips through the net. I have become a powerhouse of productivity.

Do you have a GTD story to share? If so, we’d love to hear from you at editor@gtdtimes.com.

This is the latest in a series of free podcasts.

[Editor's note: Good news for Chrome users, the podcast page is now Chrome-compatible.]

DAVID’S FOOD FOR THOUGHT

YOUR COMPETITIVE EDGE

There is one organization that never has fires and crises—the fire department. Think about it.

They are constantly being interrupted from getting their work done. They have to clean, polish, maintain, train, fill out forms, hire, communicate, order toilet paper, cook lunch, feed the dog, give speeches, and maintain a happy face. Suddenly a bell rings and everything gets overturned. And the vast majority of these interruptions are false alarms!

They accept and organize for this.

How long are people going to complain about continual surprises and interruptions, especially the ones that are inherently natural to the business and value we are trying to add?

Subscribe to Productive Living. It’s free and sent about every 4 weeks. You’ll find essays from David Allen, thought-provoking quotes, and productivity tips you can use every day.

Here’s a great reminder of how helpful GTD is for any project, personal or professional.

Our team at the David Allen Company is planning a baby shower for  a co-worker.  We met today to do the following:

1. Brainstorm and mind map the project
2. Decide on next actions
3. Assign people to the identified next actions
4. Decide when to loop around again for further planning

Here was our simple mind map that helped clarify the tasks:

Our 20-minute meeting allowed everyone to move forward on this fun project with their own clearly-defined tasks.

GTD can help integrate your professional and personal life. Simple, easy, and fun planning — that’s a “GTD” baby shower!

From long To Do lists to overcommitted schedules, we tend to take on too much.  When is the last time you said no to someone when they asked you for something?  It can be hard to do.

Most of us want to help others when they need it.  There are times, however, when we need to say no.  I know I don’t like to say no.  I like to help people.  It feels good when someone wants you to do something for them.

It may help to start weighing that commitment against what you’re trying to accomplish in other facets of your life.

Here are three questions to ask yourself when faced with saying yes or no:

1. Do you have the capacity to say yes? If you have the capacity, great, go for it.  Say yes.  Make sure you can commit 100% though.  Committing and not delivering is much worse than not committing at all.  You’ll know if you have capacity because with GTD, you already have an inventory of your projects and actions, the things you’re already commited to.

2. If you say no, do you know how to do it eloquently? Saying no could seem harsh on the surface, so sometimes you need to explain why.  An example is simply saying, “I have a lot on my plate and I don’t think I can give you 100% of my attention right now.  I’d love to help in the future if you need me.”  There’s not a lot someone can say to that.  You’re being honest.  Most people will respect that.

3. Are you the right person for the job? Just because someone asks you for help doesn’t mean you have the ability to help them.  If you have no idea how to fix your mom’s dishwasher would you commit to fixing it?  I don’t know the first thing about fixing dishwashers. (My expertise pretty much stops at changing light bulbs.)  Telling my mom that I can help would be doing her a disservice.

Same goes for work.  Your boss asks you to compile some information on an upcoming project.  He tells you he needs it by tomorrow morning.  You’ve got three other projects you’re working on that are equally important.  Do you have the courage to tell your boss no?  Again, explaining how you can’t give 100% to it and offering a different solution will help.

Knowing when to say yes or no is a big part of stress-free productivity.

(The video is streaming from TechCrunch TV, so you may need to give it a moment to load.)

When: Thursday, August 25, 11am-12pm Pacific Time

Who: Hosted by GTD Connect–the online learning center for the David Allen Company

How: Login to gtdconnect.com to pre-register. Free for all GTD Connect members and current guest pass members.

My little GTD baby is celebrating its first birthday and it is time to look at the giant leaps and small steps taken towards a “mind like water”.

Even though I bought the book in 2007 I just implemented parts of GTD. I fell of the wagon a lot during these first years and had a major crisis in 2009 when my whole digital GTD system crashed together with the hard drive (no backup). It took until summer of 2010 before I was up and running again and decided to go “all in”.  So the system is based on three critical components:

• Complete system both Home/Work
• GTD Connect Member
• Weekly Reviews

Having a complete system is a big task to do, and I guess it is never really “Done”. But I feel very good about my system. I trust it. The GTD Connect community has helped to stay on course and get constant reassurance that I’m not alone in doing GTD when nobody I know is. Thanks Kelly and everyone! I did 49 weekly reviews the first year. Probably the biggest single factor for GTD success.

The biggest “wins” this first year:

• Changed job
• Better relationships with my family/friends
• Spiritual awakening

I had been at my old job for seven years and it was time to leave (a long time ago really), but GTD gave me a system to go through the struggle with CV and interviews and disappointments. And it payed off!

I have a much better relationship with my friends than I’ve had in a long time. I see them more often. My family is probably the biggest “winners” since I actually DO domestic things at home, AND have time for family activities.

My spiritual awakening is the one thing that has surprised me the most. Once I implemented GTD the “mental noise” slowed down and I had time to think for the first time about the purpose of why I’m here. This resulted in the realization that I do have a spirit after all.

This first year has been mostly a mental journey. To change the way I think and therefore act. The second year is probably going to be more driven by spirit though. More around values, purpose and principles.

So how about “Mind like water” then? Not even close. But I’ll keep trying!

Life is good

If you have trouble downloading or accessing our podcast RSS page, you can also listen or download the interview directly from KQED: http://www.kqed.org/a/forum/R201107291000

DAVID’S FOOD FOR THOUGHT

GETTING FREE

One of the reasons the GTD approach can be so empowering comes down to a simple, primal dynamic: When something is named, it is known; and when it is known, its hold on us is released. When things we have allowed into our inner or outer world are appropriately and accurately identified, we feel curiously freed from them. It’s all about clarifying what things mean to us and sorting them in our world appropriately.

Do you have any projects that you haven’t identified as projects yet? Got anything you’ve been thinking that needs clarification, resolution, or looking into, that you don’t have on a Projects list yet, that you look at regularly to keep actions moving toward?

Subscribe to Productive Living. It’s free and sent about every 3 weeks. You’ll find essays from David Allen, thought-provoking quotes, and productivity tips you can use every day.

I am a big fan of David Allen’s GTD system. He has written what I feel is the greatest productivity book in the history of the world.  If you have not read it and you are an overwhelmed momma then please borrow from the library or buy yourself one.  It is what keeps me sane.  It allows me to find time in the crazy busy momma world. The best part of the system is the physical inbox, what I call my big fat inbox.

The book is called Getting Things Done: The Art of Stress-Free Productivity. It simply rocks.

His system in a very tiny nutshell for me is something like this.

1. Collect all the Stuff and Write all the Stuff –anything that comes into mommy land goes into my physical inbox.  Mail, school papers, work papers, catalogues.  Any awesome mommy idea that comes to my head gets written down and put into my physical inbox.  This includes recipe ideas, family outing ideas, article ideas, coupon inserts, field trip forms etc.  It can really get full.
2. Process the stuff into projects, tasks, or file it away for a rainy day, just in case, or a momma memory file. And clear out the box every single day all the way to the bottom. Projects can be planning family outing, planning purchases, meal planning or putting brochures in a file for my dream vacation.
3. Review, plan, do.  This really just means planning, scheduling for how and when all the things that need getting done will get done.
   
   

I cannot tell you how easy it is to get things done, when all of it can be found either in the inbox or filed away in a nice, crispy, new labeled folder.

This system is perfect for the mom who has ever:

• Forgotten or lost a field trip form or misplaced a report card to sign in and turn into the teacher.
• Had a great coupon for 10 dollars off at the favorite family restaurant and thrown it away by accident.
• Lost the best recipe for no-roll piecrust.
• Misplaced the electric bill.
• Misplaced the baby’s shot record.
• Forgot to charge the camera battery for the big birthday bash.

Is this you?  I know it was me a time or two before I purchased and started using my big fat inbox every single day. If you don’t have one, then give it a try. You can use anything you have on hand that is big enough to hold what you process in one day.

The essentials for this system are as follows:

1. Big Fat Inbox
2. File Folders
3. Hanging File Folders — it is just easier to pull out the plain folder and leave the hanging one in place.
4. Filing system
5. Label Maker or Black Permanent Marker – I simply cannot live
   without my label maker.

*Note: when I process my inbox I place all my bills in a magnetic box on my bulletin board.  The key is to keep them all in one place where you will not forget them.

Have a super productive day!

Momma

If you already have a physical inbox:

Simple Daily Challenge for the day is to clear it out!

DAVID’S FOOD FOR THOUGHT

TIME MANAGEMENT IS NOT THE ISSUE

Most everyone these days admits they could use better “time management.” But the reason it has not really been addressed to any universal satisfaction is because time management isn’t about managing time. If it were, just buying and using a calendar (and a good watch) would handle it.

Keep reading David’s article.

Subscribe to Productive Living. It’s free and sent about every 3 weeks. You’ll find essays from David Allen, thought-provoking quotes, and productivity tips you can use every day.

I have been practicing GTD for about 8 years. I use the word practicing deliberately, because it takes time, effort and patience to improve my skills.  Early last year, I made the bold decision to go from a paper-based system to using tasks in a computerized system.  I had observed how much of my work was generated on the computer.  It seemed that I ended up never fully capturing the totality of my work in my paper system because of this. I thought switching to a computer-based system would be the perfect way for me to finally get on top of all my work, get clear on my projects and their outcomes, etc.

I was so very, very wrong.

I have spent the last year in agony, enslaved to an elegantly designed system, which had me sucked in at such a minute level that the whole thing revolted me. I almost never did a weekly review. Looking at my lists happened sporadically. I dreaded trying to locate something in the system. I was miserable.

Then about 2 months ago I chucked it. I went back to paper, and a sense of calmness has enveloped me ever since. Am I perfect in my weekly reviews? Hardly. But happier? You bet. Here is what I learned through all this:

• GTD takes hits as being overly complex/proscriptive. I say this is solely “user error.” I did this exact thing for the last year. I captured way too much in the system, then couldn’t handle all the details and thus got stuck.  Don’t allow this to happen to you! It masks GTD’s beauty.
• My experiment finally drove home for me the importance of the project list, which I now supplement with a weekly priority list. If this is all I learned from my run amuck with technology, then it was worth it.  
• I need to do my work where I do my work. I don’t have my laptop with me everywhere. I don’t have an iPad. But I carry my notebook with me always.  So having to transfer information from my paper notes into the computer was painful and virtually never happened. Now, I easily flip a few pages, find the right list, and off I go. Ironically, I find that I have gotten that much better at listing “to-do’s” generated in email onto my paper list, more simply. Imagine that.
• I need to slow down. There is something about pen on paper that soothes me, brings clarity. It makes me more intentional when I have to take a few minutes to write something.  With software-based tasks, three clicks and I created another something to do, which just added to the never-ending pile of things I kept meaning to look at but never did.
• Being 100% complete is just too much for me. I do much better at 90%. Have I captured everything I need to do? Not really. There are several small things that if I thought about it are missing. But you know what? I am okay with that. I just don’t think about them, they don’t take up psychic RAM, and I don’t get overwhelmed with my ginormous work plan.

I invite you to listen to the voice in your head as you journey with GTD. Do what feels right, not what is the coolest.  This system/process/approach should be in service to YOU and what works for YOU. There is enough in our lives we have to do—processes that are forced upon us, unreasonable timelines, and more. GTD shouldn’t be one of those. It should make you feel good.

DAVID’S FOOD FOR THOUGHT

Processing your work is part of your work

I’m struggling with my impatience. I’m not as neutral as I’d like to be yet about how many professionals regard their inbox processing time as “extra” work that they can’t find time to do.

The stress many people feel can be directly attributed to the avoidance of daily and weekly catching up—with the flood of emails, voice mails, meetings, projects, and other informational and actionable items.

Most people behave as if this stuff is relatively unimportant. I argue that it’s where much of their primary value lies. Knowledge workers are paid to bring their intelligence to bear on input, and improve things by doing that. The decision about what to do with an email and its contents, what it means in terms of the work and standards at hand, is knowledge work.

Keep reading David’s article.

Subscribe to Productive Living. It’s free and sent about every 3 weeks. You’ll find essays from David Allen, thought-provoking quotes, and productivity tips you can use every day.