In the most recent Productive Living, David Allen asks why so many knowlege workers don’t consider processing their inbox to be part of their work. It’s as if they consider processing their inbox to zero to be a luxury reserved for those who don’t get much input or don’t have anything better to do.

DAVID’S FOOD FOR THOUGHT

Processing your work is part of your work

I’m struggling with my impatience. I’m not as neutral as I’d like to be yet about how many professionals regard their inbox processing time as “extra” work that they can’t find time to do.

The stress many people feel can be directly attributed to the avoidance of daily and weekly catching up—with the flood of emails, voice mails, meetings, projects, and other informational and actionable items.

Most people behave as if this stuff is relatively unimportant. I argue that it’s where much of their primary value lies. Knowledge workers are paid to bring their intelligence to bear on input, and improve things by doing that. The decision about what to do with an email and its contents, what it means in terms of the work and standards at hand, is knowledge work.

Keep reading David’s article.

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Scanning an email and leaving it in “In” because it’s not as important as other emails at the moment creates double reading, double thinking, and double decision-making (not to mention the nagging it creates in the psyche in the meantime.) – David Allen

Want more tips from David Allen on managing email? Grab the free article: Getting Email Under Control.  There’s also a great webinar with the Coaches on GTD Connect on Managing Email.

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Google announced Priority Inbox today and the emails started flooding in asking, “Isn’t this anti-GTD?”

Google says that Priority Inbox “automatically identifies your important email and separates it out from everything else, so you can focus on what really matters.”

So, what does David Allen say about this kind of tool and the questions about something that sorts your inbox being “anti-GTD?”

Having email sorting/filtering would be anti-GTD if you use it to avoid decision-making, but not if it’s just for evaluating what kind of attention to put on something. Using colors for certain people’s emails in  Lotus Notes (as I do) would also be “anti-GTD” if you never dealt with the non-colored ones. We’re not officially endorsing or recommending this.  Just saying it’s something that you can make work.  – David Allen

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A contribution from Eric Mack with ICA, developers of the “GTD Enabled” application eProductivity for IBM Lotus Notes

Does your employer block productivity apps on your BlackBerry, iPhone, or Android Smartphone?

With the recent discussions about Apps and how consumers want the freedom to find, evaluate, and purchase Apps for their Smartphones, I wonder how many users are able download and use a productivity application and how many have policies that prevent them from doing so.

If you found a productivity application for your mobile device that was proven to increase your performance, would you: a) be allowed to install it? b) encounter resistance (or refusal) from IT to allow you to install it? c) make a business case to management for why this App should be allowed?

Please take a moment to take the quick poll then scroll down to share your comments.

[Read more →]

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The next Webinar on GTD Connect will be “Digging Out From Backlog”.  Two of our senior coaches will give you tips, tricks, and strategies for dealing with your piles of “stuff”.  If you feel like your backlog is holding you back from getting the most out of GTD, this Webinar is for you.  Free to all GTD Connect members (free trial members too).   Thursday, July 15 @ 11am PDT.  Register on the home page of GTD Connect.

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A GTD’er wrote to us to ask what resources we have for helping her manage email. She wrote that email is “vying for top ten on my list of overwhelming.”  Here’s what one of our coaches shared:

There are a few excellent resources from the David Allen Company for applying the GTD methods to your email:

1. The GTD Setup Guides, specific to your tool, will cover the best practices of email.
2. There is a terrific free article called “Getting Email Under Control” that covers this issue as well.
3. Our GTD Connect online learning center also runs regular Webinar classes on topics such as email. There is a Webinar in the Archive Library called “Managing Email” that you should find useful. GTD Connect is $48 per month (cancel anytime) or $480 per year (one-year commitment.)
4. Our public GTD Mastering Workflow classes cover email best practices.  These one-day classes are a great way to learn all of the GTD essentials, including email.
5. There are loads of posts on GTD Times on the topic of email. Search on the keyword “email” or follow the tag.

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Dear David Allen: Where do you find the time to go through the hardest parts of your Inbox (I seem to have a lower layer that never gets finished — notes from meetings that need follow up that are important but not urgent etc.)?

DA: You’re trying to use your Inbox as your organizer, and that won’t work. You have to make the decision about the action step for each one of those, and organize the reminder of the action (if it’s longer than 2 minutes and can’t be delegated) in your system. That doesn’t take long.  Sounds like you’re avoiding the decision about what to do, or you don’t feel like you have any system better than your Inbox to sustain it.

One of the upcoming Webinars with David Allen on GTD Connect will be all about processing these kinds of things that seem to get stuck in the Inbox.  Thursday, March 11th @ 11am.  Free for GTD Connect members.

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We are often asked, “Does GTD stick long-term?”  Here’s a great demonstration from GTD’er Steve Fogel:

It is a great thing to have this as the standard and comfort zone.  I would say in the last six months, I’ve consistently been here. What’s cool about GTD, is when you get here, it’s the starting point not the destination.  Can’t believe I’ve been using these tools since 1988.

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A new GTD’er wrote to David Allen and asked:

My dear husband thinks you keep your Inbox to zero by not posting your email address on the internet and/or by having assistants respond to your email.  I disagree. What say you?

David responded:

You keep your Inbox to zero by dealing with whatever shows up in there as rigorously as you do your answering machine at home.  The access you give the world to create input is up to you.  You have to decide what you want to invite/allow into your world, and match that with a behavior to process it at the same speed.

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One of the key buckets in your GTD system is Waiting For.  So what’s the biggest creator of Waiting For? Sent emails. Sure, you could slog through your Sent folder for which ones you actually need to make sure to track, but that’s like searching for a contact lens on the beach.  Good luck having that be a trusted and efficient system.  Another way to track Waiting For items is to create a simple rule or filter in your email program.   Here are those rules for two popular mail programs:   Gmail & Outlook.  If you’re on a different mail program, it’s usually pretty simple to set something like this up if it’s got a filter or rule function.  [Read more →]

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