Someone asked, “Inbox Zero is about actually getting my inbox (in my case only email) sorted and dealt with, right?”
Inbox Zero means you’ve processed and organized what you’ve collected, until your inbox is empty. Let’s break that down even further.
Processing means deciding what things you’ve collected into your inboxes mean to you, and what you want to do about them. (If you want a refresher on the questions to ask in this step, grab the free GTD® Workflow Map here.)
Organizing means sorting what you’ve processed in the most streamlined way, in appropriate categories, based on how and when you need to access it.
What Inbox Zero doesn’t mean is stopping the processing to take action on everything that shows up. The only actions that happen during processing are ones that take less than two minutes. If you’re finding that getting to Inbox Zero is taking more time than you think it should, watch that you’re not stepping out of processing during that time and into doing work.